Posted 1 month ago

IT Manager

  • Location
    Mozambique
  • Reference
    ITM-MOZ-001
  • Industries
  • Discipline
    IT & Telecoms

Main responsibilites

The IT Manager is responsible for the proper management and maintenance of IT systems, equipment and hardware:
• Computers and workstations set up in the establishment (management, teachers, library, laboratories, CDI and BCD …)
• Interactive Tables (TBI) or Interactive Screens (ENI)
• Smartphones
• Projection equipment
• Computer rooms (mobile and fixed)
• Educational material (eg: educational robots)
• The Digital Workspace and the various educational and administrative platforms: websites, social network accounts, and applications moodle, Eduka, Pronote …
• Networks (telephony, in connection with the IT department but also virtual network and domains)
He contributes to the establishment of the annual roadmap according to the dedicated budget; he ensures its execution and its updates. He guarantees the proper functioning of the equipments used, in a spirit of efficiency, performance and responsible use.

Main missions

  • Technical management
  • Budget management
  • Time management (planning)
  • Administrative management and objectification of award criteria
  • Communication (for users)
  • Follow-up of requests / special cases
  • Stock management and referencing (inventories)

Maintenance

  • Equipment on sites
  • License / telephone line management
  • Anticipated IT inventory management
  • User training and granting of rights
  • Equipment monitoring and referencing

Installation

  • Definition of the installation policy (allocation and number, objective criteria for staff), in accordance with the establishment’s digital plan).
  • Test phase monitoring and generalization
  • User feedback and maintenance assessment

Benchmark & forecast

  • Prospecting
  • Assistance with budget definition, establishment of proposals: multi-year IT plan, after identifying operating and investment needs and depending on obsolescence of equipment and possible redeployment.

Training 

  • Support and train users on sites 

Business skills 

  • Know how
  • Ability to improve the performance and efficiency of IT systems and equipment
  • Experience in project management
  • Sense of work organization and priority management
  • Ability to produce synthetic and clear documents (decision aids), writing skills
  • Teaching experience to ensure user training

Specific skills 

  • Knowledge of the general operation of a computer system (Windows XP, Windows 7, Windows 10)
  • Ability to diagnose a failure
  • Ability to use software tools and test hardware
  • Ability to report information on its interventions
  • Knowledge of computer networks (CPL, Wifi, wired)
  • Knowledge of operating systems (settings)
  • Proficiency in French language

Behavioral skills

  • Knowing how to work in a team and in transversality
  • Good relationship skills and sense of communication
  • Quality requirements on the services provided
  • Analysis and problem solving skills
  • Autonomy
  • Rigor

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