Live jobs

VIMS CFX, TAS, SBC, Net Number

Knowledge of CBIS/CBAM would be a huge plus

Scope of Work:

1. Handle tickets, make a first troubleshooting activities linked to Nokia’s troubleshooting procedures and perform all exchanges related to the tickets

2. Perform upgrades

3. Recover the troubled network elements or service with the help of Nokia Global Support channels if necessary

4. On-Site availability on ad-hoc demand as needed for faulty Hardware replacements for lab testing and fault tracing with local SIM.

5. Technical advice supplied to customer teams and initiation of required follow-up activities

6. Technical support to customer teams during specific maintenance activities in the network requiring troubleshooting capabilities.