CARRIÈRES

Location: Houston (TX), USA

Key Tasks:

• Act as requirements lead for small to medium projects.
• Facilitate and may lead meetings, workshops, design sessions with business partners to capture, analyze, and documents business and user requirements.
• Active participant in process analysis & design sessions with business (domain knowledge of data and systems processes).
• Participate in workflow analysis in support of requirements identification.
• Identify issues and recommend solutions.
• Understand trends in both business and IT spheres.
• Assist in the preparation of the testing strategy and testing execution plan.
• Verify look and feel of testing to ensure it meets the requirements of the business.
• Participate in the development of user documentation, training materials, and/or job aids.
• Prepare project initiation documents that conform to the SDF.
• Business demand management and client relationship.
• Develop change management knowledge, awareness, and skills.
• May perform PM role for small risk projects.
• Provide input for demand area in annual budget process.

Qualifications:

• Bachelor’s degree (minimum 4 years undergraduate) preferably in Computer Science or Information Management.
• Business Analyst experience minimum 3+ years.
• Experience of having worked on large implementation projects as a Business Analyst and/or Developer.
• Technical skills with the ability to design solutions and troubleshoot application issues (Excel, Access, Reporting tools…).
• Experience in the management and delivery of issue resolution, end user training and requirements gathering.
• Excellent communication skills both oral and written are required (Spanish language skills are nice to have).
• Analytically minded, and willingness and ability to troubleshoot problems.
• Good communications and organizational skills.
• Professional, strong work ethic and customer service skills and attitude.