Posted 1 month ago

NFVI Expert – South Africa


  • Handle tickets, make a first troubleshooting activities linked to client’s troubleshooting procedures and perform all exchanges related to the tickets
  • Perform upgrades 
  • Recover the troubled network elements or service with the help of Global Support channels if necessary
  • On-Site availability on ad-hoc demand as needed for faulty Hardware replacements for lab testing and fault tracing with local SIM.
  • Technical advice supplied to customer teams and initiation of required follow-up activities
  • Technical support to customer teams during specific maintenance activities in the network requiring troubleshooting capabilities
  • Ensure on-call duty for emergencies and critical issues
  • Reporting of troubleshooting and/or planned intervention

Contract: 6 months

Working system: Resident

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